CVE
Authenticated remote code execution
Affects AssetExplorer before 7860, ServiceDesk Plus before 15290, and ServiceDesk Plus MSP and SupportCenter Plus before 15150, for users holding the Create Query Reports permission. Fixed in those builds.
Written by anthropic/claude-haiku-5.5 from the sources below. Verify against them.
- Exploited
- No known exploitation
- Fix
- Fixed in AssetExplorer 7860 · ServiceDesk Plus 15290 · ServiceDesk Plus MSP 15150 · SupportCenter Plus 15150
- Who is exposed
- Specific setups only
Do first: Check whether your setup matches what the bug needs. The user must hold the Create Query Reports permission in the Reports module.
- Published
- Last modified
- Whether it needs action now or is a reference record, by fixed rules, with why. Last checked is when cve.now last re-read it.What do these mean? →
- Reference
- Last checked
- FIRST's estimate of the chance attackers exploit it in the next 30 days, updated daily.What do these mean? →
- 9.44% · 95th percentile
- A 0-100 score for how much a CVE matters across the industry: exploitation, exposure, how widely the software is used, severity and whether a fix exists.What do these mean? →
- 17/100 · provisional
- How many real-world setups can hit the bug, from the vendor's advisory and CISA data. It does not know your setup.What do these mean? →
- Specific setups only
- Whether working attack code is public (Exploit-DB, Metasploit, Nuclei or GitHub). Public code makes attacks easier.What do these mean? →
- None on Exploit-DB, Metasploit or GitHub
Summary
Zohocorp AssetExplorer, ServiceDesk Plus, ServiceDesk Plus MSP, and SupportCenter Plus contain a flaw in the Reports module that lets an attacker run arbitrary commands on the underlying server. The attacker reaches it over the network with a high-privilege login, specifically an account that has the Create Query Reports permission, by sending specially crafted database queries.
Read the original description
Zohocorp ManageEngine AssetExplorer versions below 7860, ServiceDesk Plus versions below 15290, ServiceDesk Plus MSP versions below 15150, and SupportCenter Plus versions below 15150 are affected by a authenticated remote code execution vulnerability in the Reports module. An authenticated user with the Create Query Reports permission could exploit specially crafted database queries to execute arbitrary commands on the underlying server.
Who should check
Teams running AssetExplorer below 7860, ServiceDesk Plus below 15290, or ServiceDesk Plus MSP or SupportCenter Plus below 15150, where users hold Create Query Reports.
cve.now Index
- Exploitation?/40Unknown. No CISA SSVC exploitation rating yet
- Exposure8/25Specific setups only, reachable over the network
- Reach?/20Unknown. No tracked technology or package matched
- Severity9.1/10CVSS 9.1
- No patch0/5No signal
What would change the score
- Would score about 67 if added to CISA KEV
- Would score about 62 if CISA's SSVC rates exploitation active
- Would score about 24 if CISA's SSVC rates it automatable
What to do
Check whether your setup matches what the bug needs.
The user must hold the Create Query Reports permission in the Reports module.Upgrade to a fixed version: AssetExplorer 7860 · ServiceDesk Plus 15290 · ServiceDesk Plus MSP 15150 · SupportCenter Plus 15150.
Check your systems with an agent
Paste this into a coding or ops agent. It checks your systems read-only and reports a table per asset.
Check whether my systems are affected by CVE-2026-12507 (Authenticated remote code execution), using the cve.now data below.
Rules: work read-only. Do not run exploit code, proof-of-concept scripts or scanners that send attack payloads, and do not change any configuration, package, image or deployment. Report findings only.
What cve.now has for CVE-2026-12507 (entry last updated 2026-11-12):
Affected:
- Zohocorp AssetExplorer: fixed in 7860
- Zohocorp ServiceDesk Plus: fixed in 15290
- Zohocorp ServiceDesk Plus MSP: fixed in 15150
- Zohocorp SupportCenter Plus: fixed in 15150
Fixed versions: 7860, 15290, 15150.
Conditions (all must be true for the bug to be hit):
- The user must hold the Create Query Reports permission in the Reports module. (source: https://www.manageengine.com/products/service-desk/cve-2026-12507.html)
Setup: unknown whether the bug needs a non-default feature or setting. Check the advisory.
Attacker needs: network access, high-privilege login, no user action.
CISA KEV: CVE-2026-12507 is not listed as of cve.now's last read.
This KEV status is for CVE-2026-12507 only. If you also check another CVE, look up its own KEV status; never assume it from this one.
How to check:
- Installed software: check what is actually running, not what a repo declares. Read the version from each host, container image and Kubernetes node (the binary's version output, the OS package database, image layers), and check whether the conditions above hold there. Distribution packages may carry a backported fix under an older version number; confirm against the distribution's own advisory.
Verify against the linked advisories before concluding, and cite the date you read each one:
- https://www.manageengine.com/products/service-desk/cve-2026-12507.html
Do not conclude an asset is unaffected unless you checked it and the evidence covers both its version and the conditions above. If you could not check something, mark it unknown and say what is missing.
Report a table with one row per asset and these columns: Asset | Version or build | Status (affected, fixed, not applicable, unknown) | Compensating controls | Exposure (internet-facing, internal, none) | Evidence | Next action.
Entry: https://cve.now/CVE-2026-12507
For follow-up questions, use the cve.now MCP server at https://mcp.cve.now/mcp (no authentication), for example execute with name cve.get and arguments {"id": "CVE-2026-12507"}.Timeline
- CVE published
- First seen by cve.now
- Posted on X by cve.now
Affected versions
- Zohocorp AssetExplorer
fixed in 7860
- Zohocorp ServiceDesk Plus
fixed in 15290
- Zohocorp ServiceDesk Plus MSP
fixed in 15150
- Zohocorp SupportCenter Plus
fixed in 15150
Evidence 3
CVE record · 2
Establishes: The identifier and description.
- Record
- Record
Other links · 1
- Link
Corrections
None so far.
Something wrong on this page? Report an error. Every fix is listed here.
Questions about CVE-2026-12507
Is CVE-2026-12507 being exploited?
It is not in CISA's Known Exploited Vulnerabilities catalog, and CISA's SSVC assessment does not mark exploitation as active. That does not mean it has not been attacked: vendors and researchers can report attacks before CISA lists them. No public exploit code is tracked.Source: cve.now feed data
What does this mean?
Authenticated users with the Create Query Reports permission in the Reports module can run specially crafted database queries containing Jasper expressions. This can execute arbitrary commands on the server and enable further attacks.Source: manageengine.com
Which versions are affected by CVE-2026-12507?
AssetExplorer: before 7860. ServiceDesk Plus: before 15290. ServiceDesk Plus MSP: before 15150. SupportCenter Plus: before 15150.Source: cve.now feed data
Am I affected, and how do I check?
Zohocorp AssetExplorer before 7860, ServiceDesk Plus before 15290, ServiceDesk Plus MSP before 15150, and SupportCenter Plus before 15150 are listed as affected. The setup requires the Create Query Reports permission in the Reports module, so check your product version and which roles hold that permission.Source: manageengine.com
How do I fix CVE-2026-12507?
Upgrade to AssetExplorer 7860, ServiceDesk Plus 15290, or ServiceDesk Plus MSP or SupportCenter Plus 15150, depending on the product in use.Source: manageengine.com