SolarWinds Web Help Desk Security Control Bypass Vulnerability
Affects SolarWinds Web Help Desk 12.8.8 HF1 and all previous versions. CVSS rates it high at 8.1. Fixed in Web Help Desk 2026.1.
- Published
- Last modified
- Where the record stands: published, rejected by its publisher, or superseded by another id.What do these mean? →
- published
- Whether CISA lists it in its Known Exploited Vulnerabilities catalog: proof that attackers are using it.What do these mean? →
- Listed in CISA KEV
- How many real-world setups can hit the bug, from the vendor's advisory and CISA data. It does not know your setup.What do these mean? →
- Actively exploited
- Fix
- Fixed in SolarWinds Web Help Desk 2026.1
- Whether working attack code is public (Exploit-DB, Metasploit, Nuclei or GitHub). Public code makes attacks easier.What do these mean? →
- None on Exploit-DB, Metasploit or GitHub
Summary
SolarWinds Web Help Desk, a web-based IT service management application, is affected by this vulnerability. If exploited, an unauthenticated attacker could bypass security controls and access certain restricted functions.
Summarized by anthropic/claude-haiku-5.5. Verify details against the original sources.
Read the original description
SolarWinds Web Help Desk was found to be susceptible to a security control bypass vulnerability that if exploited, could allow an unauthenticated attacker to gain access to certain restricted functionality.
Timeline
- CVE published
- Added to CISA KEV
CISA has evidence of exploitation in the wild
- CISA remediation deadline
Due date for US federal agencies to patch
- Record last updated
- EPSS reached 10%
FIRST estimates at least a 10% chance of exploitation in the next 30 days
Affected versions
- SolarWinds Web Help Desk
12.8.8 HF1 and below
References 2
solarwinds.com
documentation.solarwinds.com
Questions about CVE-2025-40536
What does this mean?
An unauthenticated attacker could bypass a security control in Web Help Desk and gain access to certain restricted functionality. No login is needed to attempt this.Source: solarwinds.com
Am I affected, and how do I check?
Web Help Desk 12.8.8 HF1 and all earlier versions are affected. To check, look up the installed version in the product's about or system information page and compare it with 12.8.8 HF1.Source: solarwinds.com
What should I do about it?
Upgrade to SolarWinds Web Help Desk 2026.1, which contains the fix.Source: solarwinds.com
Is it being exploited?
Yes. CISA added it to its Known Exploited Vulnerabilities catalog on 2026-02-12, which means it has evidence of attacks. No public exploit code is tracked.Source: cisa.gov, cve.now feed data