SolarWinds Web Help Desk Hardcoded Credential Vulnerability
Affects SolarWinds Web Help Desk 12.8.3 HF1 and all earlier versions. Fixed in 12.8.3 Hotfix 2.
- Published
- Last modified
- Where the record stands: published, rejected by its publisher, or superseded by another id.What do these mean? →
- published
- Whether CISA lists it in its Known Exploited Vulnerabilities catalog: proof that attackers are using it.What do these mean? →
- Listed in CISA KEV
- How many real-world setups can hit the bug, from the vendor's advisory and CISA data. It does not know your setup.What do these mean? →
- Actively exploited
- Fix
- Fixed in 12.8.3 Hotfix 2
- Whether working attack code is public (Exploit-DB, Metasploit, Nuclei or GitHub). Public code makes attacks easier.What do these mean? →
- None on Exploit-DB, Metasploit or GitHub
Summary
SolarWinds Web Help Desk, a help desk and IT ticketing application, is affected by this vulnerability. An attacker could use built-in hardcoded credentials to access internal functions without authentication and modify data.
Summarized by anthropic/claude-haiku-5.5. Verify details against the original sources.
Read the original description
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Timeline
- CVE published
- Added to CISA KEV
CISA has evidence of exploitation in the wild
- CISA remediation deadline
Due date for US federal agencies to patch
- Record last updated
- EPSS reached 10%
FIRST estimates at least a 10% chance of exploitation in the next 30 days
Affected versions
- SolarWinds Web Help Desk
12.8.3 Hotfix 1 and previous versions
References 2
solarwinds.com
support.solarwinds.com
Questions about CVE-2024-28987
What does this mean?
A hardcoded credential in Web Help Desk lets a remote user who is not logged in access internal functionality and modify data.Source: solarwinds.com, support.solarwinds.com
Am I affected, and how do I check?
Web Help Desk 12.8.3 HF1 and all previous versions are affected. To check, compare the installed Web Help Desk version against 12.8.3 HF1.Source: solarwinds.com, support.solarwinds.com
What should I do about it?
Upgrade to 12.8.3 Hotfix 2, which resolves this issue.Source: solarwinds.com, support.solarwinds.com
Is it being exploited?
Yes. CISA added it to its Known Exploited Vulnerabilities catalog on 2024-10-15, which means it has evidence of attacks. No public exploit code is tracked.Source: cisa.gov, cve.now feed data