Skip to main content
← All vulnerabilities
CVE-2026-84463GHSA-CXJG-4GMF-5XQC

Zammad: Stored HTML injection in Knowledge Base video widget enables forced session switching via unescaped iframe attribute

Published
Last modified
published
Not listed in CISA KEV
Fix
Fixed in 7.1.2
None on Exploit-DB, Metasploit or GitHub
  • Exploitation: none
  • Automatable: no
  • Technical impact: partial

Summary

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page's HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad's session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2.

Timeline

  1. CVE published
  2. CISA SSVC assessment

    Exploitation: none · Automatable: no · Technical impact: partial

  3. Record last updated

Affected versions

  • zammad zammad

    fixed in 7.1.2

References 2

GitHub · zammad/zammad