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CVE-2026-48210

Possible information disclosure via External Interface

Published
Last modified
published
Not listed in CISA KEV
None on Exploit-DB, Metasploit or GitHub
  • Exploitation: none
  • Automatable: no
  • Technical impact: partial

Summary

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1

Timeline

  1. CVE published
  2. CISA SSVC assessment

    Exploitation: none · Automatable: no · Technical impact: partial

  3. Record last updated

Affected versions

  • OTRS AG OTRS

    2026.3.1

References 1

otrs.com