CVE-2026-4654
Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter
- Published
- Last modified
- Where the record stands: published, rejected by its publisher, or superseded by another id.What do these mean? →
- published
- Whether CISA lists it in its Known Exploited Vulnerabilities catalog: proof that attackers are using it.What do these mean? →
- Not listed in CISA KEV
- Whether working attack code is public (Exploit-DB, Metasploit, Nuclei or GitHub). Public code makes attacks easier.What do these mean? →
- None on Exploit-DB, Metasploit or GitHub
CISA's decision points: whether it is exploited, whether attacks can be automated, and how much control an attacker gets. Assessed (SSVC 2.0.3).What do these mean? →
- Exploitation: none
- Automatable: yes
- Technical impact: partial
Summary
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
Timeline
- CVE published
- CISA SSVC assessment
Exploitation: none · Automatable: yes · Technical impact: partial
- Record last updated
Affected versions
- awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin
through 6.3.7
References 6
plugins.trac.wordpress.org
- browser/awesome-support/trunk/includes/functions-post.php#L1851
- browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851
- browser/awesome-support/trunk/includes/functions-post.php#L1823
- browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823
- changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail=