CVE-2026-45295
FreeScout Vulnerable to Unauthenticated Thread Read-Status Manipulation and Conversation Enumeration via Open Tracking Endpoint
- Published
- Last modified
- Where the record stands: published, rejected by its publisher, or superseded by another id.What do these mean? →
- published
- Whether CISA lists it in its Known Exploited Vulnerabilities catalog: proof that attackers are using it.What do these mean? →
- Not listed in CISA KEV
- Fix
- Fixed in 1.8.219
- Whether working attack code is public (Exploit-DB, Metasploit, Nuclei or GitHub). Public code makes attacks easier.What do these mean? →
- None on Exploit-DB, Metasploit or GitHub
CISA's decision points: whether it is exploited, whether attacks can be automated, and how much control an attacker gets. Assessed (SSVC 2.0.3).What do these mean? →
- Exploitation: poc
- Automatable: yes
- Technical impact: partial
Summary
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.
Timeline
- CVE published
- CISA SSVC assessment
Exploitation: poc · Automatable: yes · Technical impact: partial
- Record last updated
Affected versions
- freescout-help-desk freescout
fixed in 1.8.219