CVE-2026-27954
LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints
- Published
- Last modified
- Where the record stands: published, rejected by its publisher, or superseded by another id.What do these mean? →
- published
- Whether CISA lists it in its Known Exploited Vulnerabilities catalog: proof that attackers are using it.What do these mean? →
- Not listed in CISA KEV
- Whether working attack code is public (Exploit-DB, Metasploit, Nuclei or GitHub). Public code makes attacks easier.What do these mean? →
- None on Exploit-DB, Metasploit or GitHub
CISA's decision points: whether it is exploited, whether attacks can be automated, and how much control an attacker gets. Assessed (SSVC 2.0.3).What do these mean? →
- Exploitation: none
- Automatable: yes
- Technical impact: partial
Summary
Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.
Timeline
- CVE published
- CISA SSVC assessment
Exploitation: none · Automatable: yes · Technical impact: partial
- Record last updated
Affected versions
- LiveHelperChat livehelperchat
through 4.52