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CVE-2026-27637

FreeScout's Predictable Authentication Token Enables Account Takeover

Published
Last modified
published
Not listed in CISA KEV
Fix
Fixed in 1.8.206
None on Exploit-DB, Metasploit or GitHub
  • Exploitation: poc
  • Automatable: yes
  • Technical impact: total

Summary

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's `TokenAuth` middleware uses a predictable authentication token computed as `MD5(user_id + created_at + APP_KEY)`. This token is static (never expires/rotates), and if an attacker obtains the `APP_KEY` — a well-documented and common exposure vector in Laravel applications — they can compute a valid token for any user, including the administrator, achieving full account takeover without any password. This vulnerability can be exploited on its own or in combination with CVE-2026-27636. Version 1.8.206 fixes both vulnerabilities.

Timeline

  1. CVE published
  2. CISA SSVC assessment

    Exploitation: poc · Automatable: yes · Technical impact: total

  3. Record last updated

Affected versions

  • freescout-help-desk freescout

    fixed in 1.8.206

References 3

GitHub · freescout-help-desk/freescout