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CVE-2026-23756

GFI HelpDesk < 4.99.9 Stored XSS via Troubleshooter Step Subject

Published
Last modified
published
Not listed in CISA KEV
Fix
Fixed in 4.99.9
None on Exploit-DB, Metasploit or GitHub
  • Exploitation: none
  • Automatable: no
  • Technical impact: partial

Summary

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.

Timeline

  1. CVE published
  2. CISA SSVC assessment

    Exploitation: none · Automatable: no · Technical impact: partial

  3. Record last updated

Affected versions

  • GFI Software HelpDesk

    fixed in 4.99.9

References 2

gfi.ai

vulncheck.com