osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read
- Published
- Last modified
- Where the record stands: published, rejected by its publisher, or superseded by another id.What do these mean? →
- published
- Whether CISA lists it in its Known Exploited Vulnerabilities catalog: proof that attackers are using it.What do these mean? →
- Not listed in CISA KEV
- Fix
- Fixed in 1.18.3, 1.17.7
- Whether working attack code is public (Exploit-DB, Metasploit, Nuclei or GitHub). Public code makes attacks easier.What do these mean? →
- 1 Metasploit module, 1 proof of concept on GitHub, 1 Nuclei template
- Exploitation: none
- Automatable: yes
- Technical impact: partial
Summary
Enhancesoft osTicket versions 1.18.x prior to 1.18.3 and 1.17.x prior to 1.17.7 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled.
Timeline
- CVE published
- CISA SSVC assessment
Exploitation: none · Automatable: yes · Technical impact: partial
- Record last updated
- EPSS reached 10%
FIRST estimates at least a 10% chance of exploitation in the next 30 days
Affected versions
- Enhancesoft osTicket
From 1.18.0 · fixed in 1.18.3; From 1.17.0 · fixed in 1.17.7