Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

Summary

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

Timeline

1. Aug 19, 2026, 4:20 PM UTCCVE published
2. Aug 19, 2026, 7:33 PM UTCCISA SSVC assessment

   Exploitation: none · Automatable: no · Technical impact: partial

3. Aug 19, 2026, 7:33 PM UTCRecord last updated

Affected versions

• Cisco Cisco Packaged Contact Center Enterprise

  12.5(1), 11.0(1), 12.0(1), 11.0(2), 11.5(1), 10.5(1), 10.5(2), 11.6(2), 10.5(1)_ES7, 11.6(1), 10.5(2)_ES8, 12.5(2), 12.6(2), 15.0(1)

• Cisco Cisco Unified Contact Center Enterprise

  12.6(1)ES3, 12.6(1)ES1, 12.6(1), 12.6(1)ES2, 12.6(1)SecurityPatch, 12.5(1)ES1, 12.5(1), 12.6(1)ES4, 11.0(1), 10.5(1), 12.0(1), 10.5, 11.0, 11.5, 12.6(2), 12.6(2)ES1, 12.6(2)ES2, 15.0(1), 12.6(2)ES3, 15.0(1)ET01, 15.0(1)_SP1, 15.0(1)ES202508, 15.0(1)ES202511, 12.6(2)ES4, 15.0(1)SU1, 15.0(1)ES202603, 12.6(2)ES5

References 1