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CVE-2026-104739EUVD-2026-114222GHSA-2C2G-Q6HP-XC6Q

JS Help Desk <= 5.0.1 - Authenticated (Administrator+) Path Traversal to Arbitrary File Deletion via 'support_custom_img' Parameter

Published
Last modified
published
Not listed in CISA KEV
None on Exploit-DB, Metasploit or GitHub
  • Exploitation: none
  • Automatable: no
  • Technical impact: partial

Summary

The JS Help Desk WordPress plugin, an AI-powered support and ticketing system, is affected by this vulnerability. It allows a logged-in administrator to delete arbitrary files on the web server, which could lead to full site compromise, such as by removing the WordPress configuration file.

Summarized by anthropic/claude-haiku-5.5. Verify details against the original sources.

Read the original description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the setSupportCustomImage function in all versions up to, and including, 5.0.1. This makes it possible for authenticated attackers, with administrator-level access and above, to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). Exploitation requires a two-step sequence: an administrator first saves a traversal-crafted value in the support_custom_img configuration field, then triggers deletion by uploading a new support custom image, at which point setSupportCustomImage() resolves and deletes the attacker-controlled path.

Timeline

  1. CVE published
  2. First seen by cve.now
  3. CISA SSVC assessment

    Exploitation: none · Automatable: no · Technical impact: partial

  4. Record last updated

Affected versions

  • rabilal JS Help Desk – AI-Powered Support & Ticketing System

    through 5.0.1

References 5

wordfence.com

plugins.trac.wordpress.org