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CVE-2025-54366

FreeScout's deserialization of untrusted data leads to Remote Code Execution

Published
Last modified
published
Not listed in CISA KEV
Fix
Fixed in 1.8.186
None on Exploit-DB, Metasploit or GitHub
  • Exploitation: poc
  • Automatable: no
  • Technical impact: partial

Summary

FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.

Timeline

  1. CVE published
  2. CISA SSVC assessment

    Exploitation: poc · Automatable: no · Technical impact: partial

  3. Record last updated

Affected versions

  • freescout-help-desk freescout

    fixed in 1.8.186

References 2

GitHub · freescout-help-desk/freescout