Cisco Unified Communications Products Privilege Escalation Vulnerability

Summary

A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an authenticated, local attacker to elevate privileges to root on an affected device. This vulnerability is due to excessive permissions that have been assigned to system commands. An attacker could exploit this vulnerability by executing crafted commands on the underlying operating system. A successful exploit could allow the attacker to escape the restricted shell and gain root privileges on the underlying operating system of an affected device. To successfully exploit this vulnerability, an attacker would need administrative access to the ESXi hypervisor.

Timeline

1. May 21, 2025, 4:19 PM UTCCVE published
2. May 22, 2025, 3:55 AM UTCCISA SSVC assessment

   Exploitation: none · Automatable: no · Technical impact: total

3. Feb 26, 2026, 6:28 PM UTCRecord last updated

Affected versions

• Cisco Cisco Emergency Responder

  12.5(1a), 12.5(1)SU1, 12.5(1), 12.5(1)SU2, 12.5(1)SU3, 12.5(1)SU4, 14, 12.5(1)SU5, 14SU1, 12.5(1)SU6, 14SU2, 12.5(1)SU7, 14SU3, 12.5(1)SU8, 12.5(1)SU8a, 12.5(1)SU8b, 14SU3a, 15, 15SU1, 15SU1a, 14SU4, 12.5(1)SU9

• Cisco Cisco Finesse

  11.0(1)ES_Rollback, 10.5(1)ES4, 11.6(1)ES3, 11.0(1)ES2, 12.0(1)ES2, 10.5(1)ES3, 11.0(1), 11.6(1)FIPS, 11.6(1)ES4, 11.0(1)ES3, 10.5(1)ES6, 11.0(1)ES7, 11.5(1)ES4, 10.5(1)ES8, 11.5(1), 11.6(1), 10.5(1)ES10, 11.6(1)ES2, 11.6(1)ES, 11.0(1)ES6, 11.0(1)ES4, 12.0(1), 11.6(1)ES7, 10.5(1)ES7, 11.6(1)ES8, 11.5(1)ES1, 11.6(1)ES1, 11.5(1)ES5, 11.0(1)ES1, 10.5(1), and 54 more

• Cisco Cisco Prime Collaboration Deployment

  11.5(1), 11.0(1a), 11.5(1)SU1, 10.5(3), 12.6(1), 11.0(1), 11.6(2), 12.1(1), 12.0(1a), 11.5(3), 10.5(1), 12.5(1), 11.5(2), 11.6(1), 10.5(2), 10.5(3)SU1, 14, 14SU1, 14SU2, 14SU3, 15, 15SU1, 14SU4

• Cisco Cisco SocialMiner

  12.5(1)ES01, 10.5(1), 11.6(1), 10.6(1), 12.0(1)ES04, 10.6(2), 12.5(1), 11.6(2), 12.0(1), 12.0(1)ES02, 11.0(1), 11.5(1), 11.5(1)SU1, 12.0(1)ES03, 12.5(1)SU3, 12.5(1)SU1, 12.5(1)SU2

• Cisco Cisco Unified Communications Manager

  12.5(1)SU2, 12.5(1)SU1, 12.5(1), 12.5(1)SU3, 12.5(1)SU4, 14, 12.5(1)SU5, 14SU1, 12.5(1)SU6, 14SU2, 12.5(1)SU7, 12.5(1)SU7a, 14SU3, 12.5(1)SU8, 12.5(1)SU8a, 15, 15SU1, 14SU4, 14SU4a, 15SU1a, 12.5(1)SU9

• Cisco Cisco Unified Communications Manager IM and Presence Service

  12.5(1), 12.5(1)SU1, 12.5(1)SU2, 12.5(1)SU3, 12.5(1)SU4, 14, 12.5(1)SU5, 14SU1, 12.5(1)SU6, 14SU2, 14SU2a, 12.5(1)SU7, 14SU3, 12.5(1)SU8, 15, 15SU1, 14SU4, 12.5(1)SU9

• Cisco Cisco Unified Contact Center Express

  10.5(1)SU1, 10.6(1), 11.6(1), 10.6(1)SU1, 10.6(1)SU3, 11.6(2), 12.0(1), 10.0(1)SU1, 11.0(1)SU1, 11.5(1)SU1, 10.5(1), 12.5(1), 12.5(1)SU1, 12.5(1)SU2, 12.5(1)SU3, 12.5(1)_SU03_ES01, 12.5(1)_SU03_ES02, 12.5(1)_SU02_ES03, 12.5(1)_SU02_ES04, 12.5(1)_SU02_ES02, 12.5(1)_SU01_ES02, 12.5(1)_SU01_ES03, 12.5(1)_SU02_ES01, 11.6(2)ES07, 11.6(2)ES08, 12.5(1)_SU01_ES01, 12.0(1)ES04, 12.5(1)ES02, 12.5(1)ES03, 11.6(2)ES06, and 31 more

• Cisco Cisco Unified Intelligence Center

  11.6(1), 10.5(1), 11.0(1), 11.5(1), 12.0(1), 12.5(1), 11.0(2), 12.6(1), 12.5(1)SU, 12.6(1)_ET, 12.6(1)_ES05_ET, 11.0(3), 12.6(2), 12.6(2)_504_Issue_ET, 12.6.1_ExcelIssue_ET, 12.6(2)_Permalink_ET, 12.6.2_CSCwk19536_ET, 12.6.2_CSCwm96922_ET, 12.6.2_Amq_OOS_ET, 12.5(2)ET_CSCwi79933, 12.6(2)_ET, 12.6.2_CSCwn48501_ET

• Cisco Cisco Unity Connection

  12.5(1), 12.5(1)SU1, 12.5(1)SU2, 12.5(1)SU3, 12.5(1)SU4, 14, 12.5(1)SU5, 14SU1, 12.5(1)SU6, 14SU2, 12.5(1)SU7, 14SU3, 12.5(1)SU8, 14SU3a, 12.5(1)SU8a, 15, 15SU1, 14SU4, 12.5(1)SU9

• Cisco Cisco Virtualized Voice Browser

  11.0(1), 11.6(1)_ES84, 11.5(1)_ES54, 11.5(1)_ES27, 11.5(1), 11.5(1)ES36, 12.0(1)_ES01, 11.6(1)_ES85, 12.5(1)_ES05, 11.5(1)_ES32, 11.6(1)_ES83, 11.5(1)_ES29, 12.0(1)_ES06, 12.5(1), 12.0(1)_ES07, 11.6(1)_ES80, 12.0(1)_ES05, 11.5(1)_ES36, 11.5(1)_ES53, 12.5(1)_ES08, 11.5(1)ES43, 12.0(1)_ES03, 11.6(1)_ES86, 12.0(1)_ES04, 11.5(1)ES27, 12.5(1)_ES03, 11.6(1)_ES88, 12.5(1)_ES06, 11.6(1)_ES82, 11.6(1), and 63 more

References 1